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  • Complaints Handling & Recall Plan

Complaints Handling & Recall Plan

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Suitable for all cannabis license types, this 36-page document covers every component of planning for and implementing a product complaint or recall process. It also includes the root cause investigation process that must happen to avert future related product problems.Scroll down for the Table of Contents and more information on this Cannabis Recall Plan.


Want a discount for multiple plans? Contact Jennifer Martin today!


​Plan purchases are non-refundable, but you can see the WHOLE THING before you buy! Contact Jennifer now to schedule a preview.

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Disclaimer: This is a template that will be delivered to you as an editable MS Word doc. It's filled in with great information, but is NOT location specific. We've done 90% of the heavy lifting, and the last 10% is up to you and your compliance expert. 

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"Hi Jennifer-  First of all, let us state that we are SO appreciative of your expertise and time given the tight timeline. You are doing a GREAT job and we are so happy to have you!" - Nicole Fox, L.A. 
View All Available Cannabis Operating Plan Templates 
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​Hi, I'm Jennifer Martin, the creator of this website and a veteran commercial grower and cultivation consultant. My colleague and I created these operating plan documents to help cannabis business operators legitimize and streamline their operations. With hundreds of satisfied customers under our belts, we are certain that we've got the best starter templates for cannabis operators available online.


Unlike other cannabis websites, this business is owner operated and I personally stand behind the quality of the available products and services. 


Cannabis Complaints Handling & Recall Plan

 
Recall Plan description coming soon! 

​Want to look inside? Contact Jennifer Martin today for a screen share preview.
 
Table of ContentsIntroduction    3
Roles and Responsibilities    3
Complaints Handling    6
Initiating the Complaint Process    6
Recalls    7
Recall Procedure    8
Root Cause Investigation Procedure    11
Complaint Response Documentation and Record Keeping    12
Management Review and Archiving    13
Additional Resources    13
Appendix 1 - Complaint Response Team Contact List    14
Appendix 2 - Complaint Form    15
Appendix 3 - Complaint Response & Recall Checklist    17
Appendix 4 - Health Hazard Evaluation Form    18
Appendix 5 - Recall Communications Log    21
Appendix 6 - Recall Recovery Summary    22
Appendix 7 - Root Cause Investigation Questionnaire    23  (Note that this Questionnaire is a 13-page in-depth investigation process.) 




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  • Extraction
  • Operating Plans
    • Risk Management Plan
    • Cultivation Operating Plan
    • Manufacturing Plan
    • Security Plan
    • Environmental Plan
    • Staffing and Training Plan
    • Odor Control Plan
    • Inventory Control Plan
    • Pesticide Control IPM Plan
    • Record Keeping Plan
    • Quality Assurance Plan
    • Complaints & Recall Plan
    • Distribution Transportation Plan
    • Transportation Only Plan
    • Waste Management Plan
    • Remediation Plan
    • Employee Handbook
    • Health & Safety Plan
    • Business Plan Template
  • Facility Design
    • Recent Projects
    • LED Growing
    • Cannabis Cultivation HVAC Intro
    • Choosing the Best Marijuana Grow Equipment
    • Cannabis Security Facility Basics
    • Marijuana Waste Management
    • Electrical Management for Indoor Marijuana Cultivation Sites
    • Marijuana Water Usage and Disposal
    • Staffing Marijuana Businesses
    • Budget for Cultivation Facility
    • Pest Management for Indoor Marijuana Growing
  • About
    • Testimonials
    • Contact
    • Published Articles
    • Blog
  • Tissue Culture & Cloning
  • All Services
  • Illinois Docs
    • Illinois Package Deal
    • Craft Grower Cultivation Plan
    • Facility Suitability Plan
    • Security & Record Keeping Plan
    • Product Safety & Labeling Plan
    • Employee Staffing & Training Plan
    • Employee Handbook
    • Labor & Employment Plan
    • Environmental Plan
    • Diversity Plan
  • Category
  • Security test